Origin's State of Personal Finance Apps - 2024
In its effort to bring DIY wealth management to the masses, Origin surveyed over 1,000 US-based Gen Z and Millennials to understand how they handle their finances and build their wealth
By Origin
/
Published 8.16.2024
In our effort to bring DIY wealth management to the masses, Origin surveyed over 1,000 US-based Gen Z and Millennials to understand how they handle their finances and build their wealth. Here’s what we found:
Q1. How many personal finance apps do you currently use?
| Answer Choices | Responses | |
| 1 | 14.76% | 156 | 
| 2-3 | 41.82% | 442 | 
| 4-5 | 29.90% | 316 | 
| 6-7 | 10.12% | 107 | 
| 8+ | 3.41% | 36 | 
| 
 | Total | 1057 | 
Q2. Please check every kind of personal finance app you actually have installed on your phone — even if you don’t use it.
| Answer Choices | Responses | |
| Investing | 55.53% | 587 | 
| Budgeting | 42.19% | 446 | 
| Credit Monitoring | 42.48% | 449 | 
| Taxes | 25.17% | 266 | 
| Financial advice | 19.49% | 206 | 
| Subscription monitoring / tracking / elimination | 12.58% | 133 | 
| Credit Card | 53.74% | 568 | 
| Banking (checking + savings) | 61.12% | 646 | 
| Crypto Trading | 19.02% | 201 | 
| Crypto Wallet | 17.31% | 183 | 
| 401K | 20.15% | 213 | 
| Other (please specify) | 1.14% | 12 | 
| 
 | Total | 1057 | 
Q3. Which personal finance apps do you still use regularly? (Select all that apply)
| Answer Choices | Responses | |
| Credit Karma | 47.40% | 501 | 
| Mint | 20.91% | 221 | 
| Origin | 19.68% | 208 | 
| Robinhood | 29.42% | 311 | 
| Coinbase | 22.14% | 234 | 
| Acorns | 13.91% | 147 | 
| Chase | 33.87% | 358 | 
| Wealthfront | 11.92% | 126 | 
| Fidelity | 25.35% | 268 | 
| Chime | 15.23% | 161 | 
| Other (please specify) | 18.73% | 198 | 
| 
 | Total | 1057 | 
Q4. Have you deleted any personal finance apps in the past 6 months?
| Answer Choices | Responses | |
| Yes | 46.74% | 494 | 
| No | 53.26% | 563 | 
| 
 | Total | 1057 | 
Q5. How many personal finance apps have you deleted in the past 6 months?
| Answer Choices | Responses | |
| 1 | 20.45% | 101 | 
| 2-3 | 42.31% | 209 | 
| 4-5 | 32.79% | 162 | 
| 6+ | 4.45% | 22 | 
| 
 | Total | 494 | 
Q6. What was the main reason for deleting these personal finance apps?
| Answer Choices | Responses | |
| Too many apps to manage | 43.72% | 216 | 
| Lack of useful features | 25.91% | 128 | 
| Privacy/security concerns | 16.60% | 82 | 
| Switching to a different app | 11.94% | 59 | 
| To save money | 1.82% | 9 | 
| 
 | Total | 494 | 
Q7. Do you think you have too many disjointed personal finance apps (crypto, banking, budgeting, taxes, investing, etc.) and want to get rid of some of them?
| Answer Choices | Responses | |
| Yes | 52.65% | 556 | 
| No | 47.35% | 500 | 
| 
 | Total | 1056 | 
Q8. How dissatisfied are you with your current mix of personal finance apps?
| Answer Choices | Responses | |
| Very dissatisfied | 3.22% | 34 | 
| Dissatisfied | 6.16% | 65 | 
| Neutral | 40.34% | 426 | 
| Satisfied | 27.18% | 287 | 
| Very satisfied | 23.11% | 244 | 
| 
 | Total | 1056 | 
Q9. Do you have a financial plan?
| Answer Choices | Responses | |
| No | 33.33% | 352 | 
| Yes | 66.67% | 704 | 
| 
 | Total | 1056 | 
Q10. Why not?
| Answer Choices | Responses | |
| I don’t need one | 21.31% | 75 | 
| Too expensive to create | 17.61% | 62 | 
| I’m intimidated by the process | 40.06% | 141 | 
| I don’t know what a financial plan is | 15.91% | 56 | 
| Other (please specify) | 5.11% | 18 | 
| 
 | Total | 352 | 
Q11. Have you worked with a financial planner, financial advisor, or wealth manager?
| Answer Choices | Responses | |
| Yes to any of the above | 61.22% | 431 | 
| No - I built the plan myself | 36.65% | 258 | 
| No - I leveraged AI | 2.13% | 15 | 
| 
 | Total | 704 | 
Q12. How has your net worth grown since working with a financial planner?
| Answer Choices | Responses | |
| 0% | 1.40% | 6 | 
| 10% | 8.62% | 37 | 
| 20% | 9.79% | 42 | 
| 30% | 12.59% | 54 | 
| 40% | 9.79% | 42 | 
| 50% | 23.78% | 102 | 
| 60% | 5.83% | 25 | 
| 70% | 6.06% | 26 | 
| 80% | 8.62% | 37 | 
| 90% | 4.20% | 18 | 
| 100% | 9.32% | 40 | 
| 
 | Total | 429 | 
Q13. What was it that they did that helped you grow your net worth? (Select all that apply)
| Answer Choices | Responses | |
| Provided investment recommendations | 69.14% | 307 | 
| Provided budgeting recommendations | 47.75% | 212 | 
| Cut unnecessary expenses | 43.92% | 195 | 
| Smarter tax planning | 34.23% | 152 | 
| Outlined a savings plan | 34.91% | 155 | 
| Provided debt management recommendations | 30.86% | 137 | 
| Helped you plan your finances with a partner | 23.87% | 106 | 
| Other (please specify) | 1.35% | 6 | 
| 
 | Total | 444 | 
Q14. In your estimation, what’s your net worth?
| Answer Choices | Responses | |
| $50,000 - $100,000 | 30.61% | 322 | 
| $101,000 - $150,000 | 10.08% | 106 | 
| $151,000 - $200,000 | 7.79% | 82 | 
| $201,000 - $250,000 | 7.32% | 77 | 
| $251,000 - $300,000 | 4.66% | 49 | 
| $301,000 - $350,000 | 5.80% | 61 | 
| $351,000 - $400,000 | 3.23% | 34 | 
| $401,000 - $450,000 | 3.80% | 40 | 
| $451,000 - $500,000 | 6.65% | 70 | 
| $501,000 - $750,000 | 6.94% | 73 | 
| $751,000 - $999,999 | 5.99% | 63 | 
| $1M - $1.5M | 4.94% | 52 | 
| $2M - $2.5M | 1.14% | 12 | 
| $3M+ | 1.05% | 11 | 
| 
 | Total | 1052 | 
Q15. What are the biggest challenges you face when building your wealth? (Select all that apply)
| Answer Choices | Responses | |
| Not earning enough income | 48.00% | 505 | 
| High cost of living | 66.06% | 695 | 
| Managing debt | 38.21% | 402 | 
| Lack of financial knowledge | 27.95% | 294 | 
| Unpredictable market conditions | 27.28% | 287 | 
| Inconsistent savings habits | 19.96% | 210 | 
| High taxes | 30.51% | 321 | 
| Balancing current expenses with future savings | 24.14% | 254 | 
| Limited investment options | 12.64% | 133 | 
| Poor financial planning/advice | 11.50% | 121 | 
| Managing finances with a partner | 11.03% | 116 | 
| 
 | Total | 1052 | 
Q16. How much of your paycheck do you save on average?
| Answer Choices | Responses | |
| less than 5% | 21.96% | 231 | 
| 5-10% | 30.80% | 324 | 
| 11-20% | 29.66% | 312 | 
| More than 20% | 17.59% | 185 | 
| 
 | Total | 1052 | 
Q17. How frequently do you invest your money?
| Answer Choices | Responses | |
| Monthly | 50.38% | 530 | 
| Quarterly | 22.24% | 234 | 
| Annually | 9.98% | 105 | 
| Rarely/Never | 17.40% | 183 | 
| 
 | Total | 1052 | 
Q18. What type of investment accounts do you have? (Select all that apply)
| Answer Choices | Responses | |
| 401K | 64.54% | 679 | 
| IRA | 42.97% | 452 | 
| Index funds | 31.65% | 333 | 
| ETFs | 22.62% | 238 | 
| Individual stocks | 33.27% | 350 | 
| Other (please specify) | 9.32% | 98 | 
| 
 | Total | 1052 | 
Q19. How many different institutions do you have money with across investments, banking, savings, crypto, 401Ks, etc?
| Answer Choices | Responses | |
| 1 | 13.40% | 141 | 
| 2 | 18.35% | 193 | 
| 3 | 21.01% | 221 | 
| 4 | 14.92% | 157 | 
| 5 | 11.79% | 124 | 
| 6 | 4.94% | 52 | 
| 7 | 3.80% | 40 | 
| 8 | 2.66% | 28 | 
| 9 | 3.14% | 33 | 
| 10+ | 5.99% | 63 | 
| 
 | Total | 1052 | 
Q20. How aware are you of the fees associated with your investment accounts (e.g., assets under management (AUM) fees)?
| Answer Choices | Responses | |
| Very aware | 43.54% | 458 | 
| Somewhat aware | 43.44% | 457 | 
| Not aware | 13.02% | 137 | 
| 
 | Total | 1052 | 
Q21. If AI could help you budget, invest and manage your finances such that you’re on a path toward building long-term wealth, would you want to use it?
| Answer Choices | Responses | |
| Yes | 69.01% | 726 | 
| No | 30.99% | 326 | 
| 
 | Total | 1052 | 
Survey Methodology
Age
| Answer Choices | Responses | |
| < 18 | 0.00% | 0 | 
| 18-29 | 25.38% | 267 | 
| 30-44 | 32.13% | 338 | 
| 45-60 | 33.17% | 349 | 
| > 60 | 9.32% | 98 | 
Device Type
| Answer Choices | Responses | |
| iOS Phone / Tablet | 46.29% | 487 | 
| Android Phone / Tablet | 52.28% | 550 | 
| Other Phone / Tablet | 0.00% | 0 | 
| Windows Desktop / Laptop | 1.24% | 13 | 
| MacOS Desktop / Laptop | 0.19% | 2 | 
| Other | 0.00% | 0 | 
Gender
| Answer Choices | Responses | |
| Male | 47.72% | 502 | 
| Female | 52.28% | 550 | 
| Non-binary | 0.00% | 0 | 
| A gender not listed here | 0.00% | 0 | 
| Prefer not to answer | 0.00% | 0 | 
Household Income
| Answer Choices | Responses | |
| $0-$9,999 | 0.00% | 0 | 
| $10,000-$24,999 | 0.00% | 0 | 
| $25,000-$49,999 | 0.00% | 0 | 
| $50,000-$74,999 | 27.09% | 285 | 
| $75,000-$99,999 | 25.38% | 267 | 
| $100,000-$124,999 | 18.06% | 190 | 
| $125,000-$149,999 | 10.93% | 115 | 
| $150,000-$174,999 | 11.79% | 124 | 
| $175,000-$199,999 | 6.75% | 71 | 
| $200,000+ | 0.00% | 0 | 
| Prefer not to answer | 0.00% | 0 | 
Region
| Answer Choices | Responses | |
| East North Central | 13.03% | 135 | 
| East South Central | 3.86% | 40 | 
| Middle Atlantic | 32.63% | 338 | 
| Mountain | 5.41% | 56 | 
| New England | 3.86% | 40 | 
| Pacific | 13.03% | 135 | 
| South Atlantic | 17.08% | 177 | 
| West North Central | 3.67% | 38 | 
| West South Central | 7.43% | 77 |